Request records from every plausible agency
Early investigation should include public records requests directed at every agency with plausible jurisdiction over the relevant infrastructure, plus review of easement, franchise, and interagency maintenance contracts that clarify which entity bore responsibility for a specific component.
File protective claims when responsibility is unclear
When it remains genuinely unclear which of several agencies bears primary responsibility, filing a protective government claim against every plausible entity is often the safer course. A claim can be narrowed or amended later, but a missed deadline against an entity that turns out to share liability cannot be undone.
Coordinate discovery across separate defendants
Each agency may have separate document retention systems, custodians of records, and legal teams. Building a discovery plan that accounts for these separate tracks from the outset helps ensure no agency's records are overlooked simply because attention was focused on a more obvious co-defendant.