When you pay your insurance premiums, you enter into a contract with the expectation that your insurer will provide the protection and support you’re entitled to in times of need. Whether you are a business or an individual, your insurance policy is designed to offer a safety net during unexpected events. However, when an insurance company fails to honor this commitment—by unjustly denying, delaying, or underpaying a claim—they are engaging in what is legally recognized as “bad faith.”